Service & Support
High Scalability & Powerful Functions
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Equipped with a high-speed processor chip, the system features powerful functions, easy upgrades and high scalability.
New functions can be expanded simply by adding corresponding control components to the main control module.
It supports seamless integration with existing hotel control systems, including automatic control, air conditioning, fresh air and shading systems.
High Stability
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All network devices use standard Ethernet for easy maintenance and replacement.
The low-voltage system adopts an independent ANDAS bus to keep optimal performance.
Exclusive hardware and software integrated CSMA/CD technology ensures maximum transmission speed regardless of device quantity and bus length.
Sensor Control
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IR and presence sensors are deployed in exhibition areas, corridors and restrooms.
The system automatically activates preset lighting scenes when human presence is detected.
It maintains low brightness in vacant areas and switches to high brightness when people enter, saving approximately 40% of power consumption.
Timing Control
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The system enables different lighting scenes to be scheduled for distinct time periods.
Non-essential lighting can be switched off during early morning, dusk or low visitor traffic hours, while full lighting is activated when visitor volume is high.
Relevant lights can be switched on/off, brightened or dimmed automatically via sensors.
Local Panel & IR Remote Control
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Color LCD touch panels are installed in each exhibition area and reception desk.
Via these panels, staff can conveniently control local lighting circuits and scenes; scene configurations can be programmed and modified by software.
Dedicated scene control panels (equipped with two additional adjustment keys) are also available to adjust lighting brightness.
Service Timeliness
7×24 Hours Phone Suppor
7×24 Hours On-site Support
Holiday On-duty & Key Communication Guarantee Support
Maintenance Scope
ANDAS Full Range of Hardware Products
ANDAS Software & Services
ANDAS System Products & Related Services
Service Content
Hardware Maintenance Service: System installation, upgrade and configuration, 24/7 emergency on-call support, equipment cleaning and other related services.
Remote Technical Support Service